Refund policy

If Plainware Pro isn’t right for you, ask for a refund within 14 days of buying it. No questions asked.

Last updated 8 November 2026.

How to ask

Email kkrishnakant20@gmail.com from the address you used to buy, or include your order number from the Dodo Payments receipt. You don’t need to give a reason.

What happens next

We refund the full amount through Dodo Payments, our Merchant of Record, to the way you paid. We aim to process it within two working days of your email. Your bank or card provider may take a few more days to show it.

Your licence key

Once the payment is refunded, the licence key is disabled and Pro switches off in your Plainware extensions. The free tools keep working as before.

After 14 days

If something is broken after 14 days, write to us anyway. We’ll try to fix it, and we’ll consider a refund case by case.

Your legal rights

This policy doesn’t limit any rights you have under the consumer law where you live.